How to Find the Best Local Travel Agents - Our Guide

Finding the right travel agent who will work effortlessly with you to plan and provide the best holiday can sometimes be a challenging task. After all, there are so many local travel agencies in Sydney, all promising to offer the best solution for your travel needs.

Why do you need a travel agent? Sure, you can go ahead and DIY your trip. However, do you really want to go through that stress and waste your time planning? A travel agent will save you from the burden. 

The question is: How do you find the right travel agency in Sydney that can guarantee excellent results? Here are some tips:

Referrals and reviews

A reputable travel agent will always have good recommendations from previous clients and customers. Get referrals from friends and family as well. If the travel agent is one you are not familiar with, check their online reviews and web pages. Read through testimonials—are there any rants or raves regarding the services they offer, their advertised results, or their customer service? Check their social media accounts as well. Do they have a lot of followers? What about their content—is it of good quality? 

Look for a specialist

There are travel agents who can book any kind of trip, but it would be practical to pick one with the expertise and comprehensive knowledge on the specific trip or destination you want to take. If you are planning a safari or a cruise trip, look for one who specializes in them. You can search for information online on the world’s best destination specialists and travel agents, organized by specialty trips or per region.

Interview the agent

It makes sense to think that the first name that comes up on your search result page for the best travel agents is considerably better than the rest. However, don’t just pick the first agent that you find. Talk to them and interview them. Find out how long they have been in the business. Know their greatest challenges and areas of expertise. Are they able to handle big groups? What about the budget? Ask about their fees and what their packages include. If you can interview them in person, visit their office. This a great opportunity for you to be able to pay close attention to how they respond and cater to the needs of their prospective clients. Do they really take the time to understand your needs, or are they mainly focused on closing the deal with you? 

Informative

Your travel agent should be someone you trust to help you find the best travel deals. They should be transparent, especially when it comes to charges and fees involved in your trip. This helps lessen the hassle from finding out any surprises that you may not be prepared for. The right travel agent should be able to clearly outline all the underlying costs, identify any fees including booking or consultation fee for the assistance provided, let you know about any cancellation or amendment fees that may be applicable, and take you through all the terms and conditions. 

Working with the right travel agency can provide you with a rewarding experience and a worthwhile investment. 

We’re a travel agency in Sydney, get in touch with us to see how we can help you plan your next trip