Why book with us?

​We charge no booking fees

Unlike other major, well known online booking engines and some other travel agents, we do not charge a booking fee for reservations. Online travel sites may advertise a cheap price upfront, however their booking fees can be close to $100 per person on top, adding to the bottom line. We will do all the work for you at no extra charge, which leaves you more time to get packing!

We price match...

...And more often then not, BEAT competitors prices. We have access to hundreds of wholesalers and online travel suppliers, and they pay us to book their deals, so we are then in a position to discount. Give us a go! We welcome our competitors quote and we do not charge any quotation fees, so you have nothing to lose. The new tale that it is cheaper to book your own trip online, is really not the case. With so much choice out there, how do you know you are getting the best deal? Leave it to the experts!

We are a member of helloworld...

We are a member of one of Australia's leading travel agency groups, helloworld so we have access to all their specials and products, as we are a part of their huge buying power. helloworld has been creating lasting travel memories for more than forty years through the Harvey World Travel, Jetset Travel, Travelworld and Travelscene American Express brands. Their mission is to offer Australian travellers unparalleled convenience, industry-leading service and the best value, tailor-made holidays.

...but we are independently owned

Although we enjoy being a member of an agency chain, we are not restricted by certain suppliers or offers. We can do whatever we want, and how we want, which means more choice for you!

We are flexible and generous

We will go the extra mile to make our clients particularly happy. No task is too big or too small. Need just a shuttle transfer from Melbourne Airport to your hotel and nothing else? No trouble. Want to check in online, and are not comfortable doing it yourself? Our quick keyboard fingers are ready!

We offer Interest Free* travel

From airfares, accommodation, tours and land packages, to cruises and travel insurance, now is the time for you to take advantage of the latest deals with Helloworld Travel using Interest Free* provided by HSBC! With the fast online application system or easy in-store application process, you can be booking your holiday with us today!
Click here for more information

Small office = personal one on one experience

Do you miss the good ol' days of actually dealing with a REAL person. Well we live in the old days here in that regard! No need to talk to a computer or a stranger overseas. We offer you personal one on one service. And we enjoy a cosy office environment,  so we are all well aware of all inquiries and bookings that come through the agency, and can assist where needed. You benefit from our combined expertise.

​24/7 emergency contact

Unfortunately emergencies can happen! Trips can be disrupted by a family emergency, or natural disaster or if you are just needing assistance overseas. For emergency help, urgent reservations or amendments, you can contact our Emergency After Hours contact number. Help can be a phone call away, giving you complete peace of mind.

High number of referrals

We must be doing something right! We find our clients keep coming back and telling their friends. Click here to read some lovely Testimonials we have received.

We are ATAS accredited

ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. As one of Australia’s best travel agents, we can provide you with peace of mind when purchasing travel. Click here to learn more about ATAS.

We are passionate about travel... and delivering exceptional service

Need we say more?