TRAVEL TIME
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covid-19 updates and faq's

#strongertogether

No doubt that this has been a tough time for all of us, on personal and business levels. We have all had to make sacrifices. When it came to cancelled holidays...it was unfair for customers to lose out, as it was for airlines and travel suppliers, as well as travel agents. There were no winners in this.
Whereas other travel agents (within their rights) charged cancellation and amendment fees on top of airline and supplier fees, at Travel Time we made the decision that would not benefit us, but would benefit our customers.
We refunded 
IN FULL all the money that we received from airlines and suppliers straight to our customer, even though this meant that we lost almost a years worth of work. Where refunds were not offered by airlines and suppliers, credits and travel vouchers were offered and these were successfully passed on. We charged NO Amendment Fees when we had to rebook (and rebook and rebook!) holidays that kept cancelling due to border closures.
At the end of the day, we decided that it was only fair that our customers would have the most favourable outcome, as we have always valued this above all. And moving forward, we will continue to practise the highest work ethic, because they deserve no less.

**Available now**
Download your International COVID-19 Vaccination Certificate (ICVC)

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You can now get an Australian-issued International COVID-19 Vaccination Certificate (ICVC). The ICVC is a free and secure way to prove your COVID-19 vaccination history when you travel overseas. 
Your international certificate features a secure QR code. It includes all the information you need to prove to airlines and authorities that you’ve had your COVID-19 vaccinations. To get a certificate, you’ll need to have your valid Australian passport with you. Your COVID-19 vaccinations will need to be registered on the AIR before you can apply.
Read more about the international COVID-19 vaccination certificate.

Commonly asked questions:

Current Travel Restrictions
Travel Credits and New Bookings
Health and Safety

Before you go - Basic checklist
AFTA Facts on Refunds
Worldwide travel restrictions map/info

​
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Prepare to Leave Australia checklist
Prepare to Return to Australia checklist
**NEW** Travel to Fiji requirements here
Travel Insurance is essential

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Hours

M-F: 9am - 5pm
​After hours by appt

Telephone

(02) 9980 9791

Email

sales@traveltime.com.au
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  • Home
    • Travel Time Difference
    • Why Book with a Travel Agent?
    • Awards & Affiliates
    • Testimonials
    • Newsletter Sign Up
  • TRAVEL STYLE
    • MSC Cruises
    • Tours for 18-35's
    • All Inclusive Holidays
    • Show & Sports Tickets
  • Services
    • Interest Free
    • Gift Vouchers
    • Travel Insurance >
      • Cover More
      • Travel Insurance for Cruising
    • Honeymoons
    • Bridal Registrys
    • Airport Lounges Worldwide
    • Travel Money
    • NRL Footy Tipping
  • Travel Essentials
    • COVID 19
    • Interest Free
    • USA & Canada Visa Links
    • Visa
    • Travel Tips
    • Useful Links
    • Printable Checklists & Info
    • Travel with Kids >
      • Travel Activites for Kids
      • Kids FAQ's Carnival Cruise
      • Family Fun on MSC Cruises
    • Airport & Cruise Transfers
    • Medical travel companions
    • Forms
    • Holiday Reading
  • Destinations
    • Destination of the Month
    • Destination Guide
    • Lebanon >
      • Postcards from Lebanon
      • All About Beirut
      • Beirut Hop on Hop off Pass
      • Car Hire
      • Accommodation
      • Daily Tours >
        • BAALBECK, ANJAR & KSARA
        • BEIRUT, BEITEDDINE & DEIR EL KAMAR
        • ​CEDARS, BECHARREH & KOZHAYA
        • BYBLOS, JEITA GROTTO & HARISSA
        • BEIRUT HISTORICAL TOUR
        • SIDON, TYR & MAGHDOUCHE
      • Unique Tours >
        • JOUNEIH PARAGLIDING
        • BEIRUT WINERIES
        • BEIRUT PARASAILING
        • QADISHA VALLEY HIKING TRIP
        • ASSI RIVER RAFTING
  • MANAGE
    • PAY NOW
    • My Booking
    • On Line Check In
  • Blog
  • Contact Us