Coronavirus (COVID-19)
Travel Supplier Amendment & Cancellation Update
Updated: 18th March 2020
Our travel suppliers all have their own policies regarding refunds and cancellations. We are monitoring these and we will be able to assist you with any required amendments, though we have provided links below that provide the most up to date information from each operator.
Air New Zealand
https://www.airnewzealand.com.au/travel-alerts
ANZCRO & Kirra
https://www.anzcro.com.au/covid19/
APT/Travelmarvel
https://www.aptouring.com.au/about-us/travel-updates
Avis
https://www.avis.com.au/en/about-avis/company-information/press-release/2020/coronavirus
Back Roads Touring Co.
https://www.backroadstouring.com/about/travel-alert
Bench Africa
https://www.benchafrica.com/bench-press/covid-19-travel-update/
Bunnik Tours
https://www.bunniktours.com.au/COVID-19-information
Chimu Adventures
https://www.chimuadventures.com/en-au/covid-19
Club Med
https://www.clubmed.com.au/l/coronavirus-update
Collette
https://www.gocollette.com/en-au/landing-pages/2020/travel-advisory-coronavirus
Cover-More
https://www.covermore.com.au/coronavirus-update-march-12
Crystal Cruise Lines
https://www.crystalcruises.com.au/corona-virus-health-advisory
Emirates
https://www.emirates.com/au/english/help/travel-updates/#3515
Etihad Airways
https://www.etihad.com/en-au/travel-updates/covid-19
Evergreen
https://www.evergreentours.com.au/media-centre/coronavirus
Fiji Airways
https://www.fijiairways.com/en-au/flight-information/travel-alerts/?utm_source=browser
GFOB - Avalon
https://www.avalonwaterways.com.au/travel-tips/updates
GFOB - Globus / Cosmos/Monograms
https://www.globus.com.au/travel-tips/updates
https://www.cosmostours.com.au/travel-tips/updates
Grand Pacific Tours
https://www.grandpacifictours.com/news/COVID19-Update-411.htm
Hawaiian Airlines
https://www.hawaiianairlines.com/coronavirus
Hertz Australia
https://www.hertz.com.au/rentacar/Car-hire-deals/Updates-Regarding-Coronavirus
Hurtigruten
https://www.hurtigruten.com.au/practical-information/coronavirus-update/
Insider Journeys
https://insiderjourneys.com.au/covid-19-travel-update/
Intrepid
https://www.intrepidtravel.com/au/covid19
Mat McLachlan
https://battlefields.com.au/
MSC Cruises
https://www.msccruises.com.au/en-au/About-MSC/News/Itinerary-Updates-Covid-19.aspx
Norwegian Cruise Lines
https://www.ncl.com/au/en/travel-alert/coronavirus
Oceania
https://www.oceaniacruises.com/coronavirus-statement
Peregrine
https://www.peregrineadventures.com/en-au/covid19
Qantas
https://www.qantas.com/au/en/travel-info/travel-updates/coronavirus.html#international-and-australian-domestic-bookings
Qatar Airways
https://www.qatarairways.com/en/travel-alerts/COVID-19-update.html
Rail Europe
https://www.raileurope.com.au/about-rail-europe/health-advice-for-train-travel-in-europe-13200
RCCL - Azamara Cruises, Celebrity & Royal Caribbean
https://www.azamara.com/en-au/travel-advisory
https://www.celebritycruises.com/travel-alert
https://www.royalcaribbean.com/aus/en/cruise-ships/itinerary-updates
Regent Seven Seas
https://www.rssc.com/collections/details?Id=f0941649-a430-4456-ba43-f4c2c78b7232
Scenic Tours
https://www.scenic.com.au/media-centre/coronavirus
Silversea
https://www.silversea.com/temporary-amendment-to-cancellation-policy.html
Singapore Airlines
https://www.singaporeair.com/en_UK/sg/travel-info/covid-19/
Sure Save/NIB Travel Insurance
https://www.suresave.com.au/customer-service/covid-information-hub
The Travel Corporation - AAT Kings/Inspiring Journeys
https://www.aatkings.com/about-us/travel-alerts/
The Travel Corporation - Busabout
https://www.busabout.com/travel-update
The Travel Corporation - Contiki
https://www.contiki.com/au/en/resources/travel-alerts
The Travel Corporation - Insight Vacations/Luxury Gold
https://www.insightvacations.com/au/information/travel-update
The Travel Corporation - Trafalgar/CostSaver
https://www.trafalgar.com/en-au/resources/coronavirus-travel-update
The Travel Corporation - Uniworld
https://www.uniworld.com/en/already-booked/travel-information/
Topdeck
https://www.topdeck.travel/community/travel-alerts
United Airlines
https://www.united.com/ual/en/au/fly/travel/notices.html
Virgin Australia
https://www.virginaustralia.com/au/en/bookings/flight-status/travel-alerts/
World’s Leading Cruise Line -
Princess, HAL, SBN, P&O, Carnival
https://www.carnival.com.au/travel-advisory
https://www.hollandamerica.com/en_US/news/coronavirus-travel-advisory.html
https://www.pocruises.com.au/news-centre/notices-advisories
https://www.princess.com/news/notices_and_advisories/notices/global-ship-operations-pause.html
https://www.seabourn.com/en_US/news.html
https://www.airnewzealand.com.au/travel-alerts
ANZCRO & Kirra
https://www.anzcro.com.au/covid19/
APT/Travelmarvel
https://www.aptouring.com.au/about-us/travel-updates
Avis
https://www.avis.com.au/en/about-avis/company-information/press-release/2020/coronavirus
Back Roads Touring Co.
https://www.backroadstouring.com/about/travel-alert
Bench Africa
https://www.benchafrica.com/bench-press/covid-19-travel-update/
Bunnik Tours
https://www.bunniktours.com.au/COVID-19-information
Chimu Adventures
https://www.chimuadventures.com/en-au/covid-19
Club Med
https://www.clubmed.com.au/l/coronavirus-update
Collette
https://www.gocollette.com/en-au/landing-pages/2020/travel-advisory-coronavirus
Cover-More
https://www.covermore.com.au/coronavirus-update-march-12
Crystal Cruise Lines
https://www.crystalcruises.com.au/corona-virus-health-advisory
Emirates
https://www.emirates.com/au/english/help/travel-updates/#3515
Etihad Airways
https://www.etihad.com/en-au/travel-updates/covid-19
Evergreen
https://www.evergreentours.com.au/media-centre/coronavirus
Fiji Airways
https://www.fijiairways.com/en-au/flight-information/travel-alerts/?utm_source=browser
GFOB - Avalon
https://www.avalonwaterways.com.au/travel-tips/updates
GFOB - Globus / Cosmos/Monograms
https://www.globus.com.au/travel-tips/updates
https://www.cosmostours.com.au/travel-tips/updates
Grand Pacific Tours
https://www.grandpacifictours.com/news/COVID19-Update-411.htm
Hawaiian Airlines
https://www.hawaiianairlines.com/coronavirus
Hertz Australia
https://www.hertz.com.au/rentacar/Car-hire-deals/Updates-Regarding-Coronavirus
Hurtigruten
https://www.hurtigruten.com.au/practical-information/coronavirus-update/
Insider Journeys
https://insiderjourneys.com.au/covid-19-travel-update/
Intrepid
https://www.intrepidtravel.com/au/covid19
Mat McLachlan
https://battlefields.com.au/
MSC Cruises
https://www.msccruises.com.au/en-au/About-MSC/News/Itinerary-Updates-Covid-19.aspx
Norwegian Cruise Lines
https://www.ncl.com/au/en/travel-alert/coronavirus
Oceania
https://www.oceaniacruises.com/coronavirus-statement
Peregrine
https://www.peregrineadventures.com/en-au/covid19
Qantas
https://www.qantas.com/au/en/travel-info/travel-updates/coronavirus.html#international-and-australian-domestic-bookings
Qatar Airways
https://www.qatarairways.com/en/travel-alerts/COVID-19-update.html
Rail Europe
https://www.raileurope.com.au/about-rail-europe/health-advice-for-train-travel-in-europe-13200
RCCL - Azamara Cruises, Celebrity & Royal Caribbean
https://www.azamara.com/en-au/travel-advisory
https://www.celebritycruises.com/travel-alert
https://www.royalcaribbean.com/aus/en/cruise-ships/itinerary-updates
Regent Seven Seas
https://www.rssc.com/collections/details?Id=f0941649-a430-4456-ba43-f4c2c78b7232
Scenic Tours
https://www.scenic.com.au/media-centre/coronavirus
Silversea
https://www.silversea.com/temporary-amendment-to-cancellation-policy.html
Singapore Airlines
https://www.singaporeair.com/en_UK/sg/travel-info/covid-19/
Sure Save/NIB Travel Insurance
https://www.suresave.com.au/customer-service/covid-information-hub
The Travel Corporation - AAT Kings/Inspiring Journeys
https://www.aatkings.com/about-us/travel-alerts/
The Travel Corporation - Busabout
https://www.busabout.com/travel-update
The Travel Corporation - Contiki
https://www.contiki.com/au/en/resources/travel-alerts
The Travel Corporation - Insight Vacations/Luxury Gold
https://www.insightvacations.com/au/information/travel-update
The Travel Corporation - Trafalgar/CostSaver
https://www.trafalgar.com/en-au/resources/coronavirus-travel-update
The Travel Corporation - Uniworld
https://www.uniworld.com/en/already-booked/travel-information/
Topdeck
https://www.topdeck.travel/community/travel-alerts
United Airlines
https://www.united.com/ual/en/au/fly/travel/notices.html
Virgin Australia
https://www.virginaustralia.com/au/en/bookings/flight-status/travel-alerts/
World’s Leading Cruise Line -
Princess, HAL, SBN, P&O, Carnival
https://www.carnival.com.au/travel-advisory
https://www.hollandamerica.com/en_US/news/coronavirus-travel-advisory.html
https://www.pocruises.com.au/news-centre/notices-advisories
https://www.princess.com/news/notices_and_advisories/notices/global-ship-operations-pause.html
https://www.seabourn.com/en_US/news.html
